* When I check on the website, the test that's run says that my computer is 100% compatible with the GTM software.Īny help is greatly appreciated.
I have no issues when joining a Zoom meeting or running a Zoom meeting - so the problem exists with GTM.
Tested the network on other PCs in my office - other machines can run the software with no interruption or issues. Ran malwarebytes as one of the reps said that malware was causing this issue - no malware is on my computer what so ever.ģ. Uninstalled / reinstalled the GTM desktop clientĢ. Is anyone else experiencing problems like this? I've completed the below steps to try and resolve the issue:ġ. I'm now hard wired into my router so there's no wifi issue. Also, I had this issue about a year ago and one of the reps reviewed the GTM crash logs and determined that it was a connectivity issue with my internet service. Although the product is quite a new player in the cybersecurity industry (considering that the majority of known antivirus products were developed prior to 2000), it proved to be one of the best free malware removal tools available today. I've spoken to numerous support reps that are saying that my computer is the issue and not the software? That's ridiculous because up until last Thursday, GTM worked for the most part. was founded in January 2008 by Marcin Kleczynski and Bruce Harrison. Ten minutes into a client meeting and the GTM desktop app will just shut down, followed by an error stating "Go to Meeting has expereinced technical difficulties". Since Thursday of last week (6/21/18) GTM crashes during every meeting that I host. For GTM Support Reps - Reference ticket number 08237117